Procurement Guidance
Frequently Asked Questions for Bangladeshi Importers
Technical and logistical answers compiled for local EV assemblers, B2B distributors, and fleet procurement officers in Bangladesh.
How do your chargers protect against frequent voltage fluctuations in Bangladesh?
Our onboard chargers feature an intelligent active Power Factor Correction (PFC) stage built around high-grade Infineon MOSFETs and STMicroelectronics microcontrollers. This wide input circuit operates smoothly from 85V AC to 264V AC. If grid voltage drops below safe thresholds or surges unexpectedly, the internal software automatically reduces current output or safely shuts down without damaging internal components, automatically restarting once voltage stabilizes.
What custom OEM/ODM options are available for local Bangladesh Easy-Bike and EV manufacturers?
We offer comprehensive customization including custom DC output voltage curves (calibrated for 48V, 60V, 72V, or high-voltage LiFePO4 packs), custom mounting brackets tailored to your chassis architecture, customized wiring harness lengths, IP67 waterproof connectors (Amphenol or local standard), and branded top cover silk-screen printing with your enterprise logo.
What is the delivery timeline and shipping method to Chittagong / Mongla ports?
Standard sample orders ship via air express (DHL/FedEx) within 5–7 working days. Bulk production orders (500–5,000 units) are typically manufactured within 15–20 days. Sea freight transit time from Guangzhou, Ningbo, or Shanghai ports to Chittagong or Mongla Port generally ranges between 10 to 14 days, supported by full documentation including CO, Form E, packing lists, and commercial invoices for smooth Bangladesh Customs clearance.
Can these chargers operate reliably when powered by diesel generators during load shedding?
Yes. Due to high total harmonic distortion (THD < 3%) and robust frequency immunity (45Hz - 65Hz input capability), our onboard chargers tolerate clean or modified sine wave power generated by commercial diesel gensets, preventing tripping during utility power outages.
Are your chargers certified to international safety and quality standards?
Absolutely. Our factory operates under IATF 16949 (Automotive Quality Management System) and ISO 9001 certifications. Our products hold CE, RoHS, FCC, and GB/T certifications, complying with international electrical safety standards including IEC 61851 for EV conductive charging systems.
What warranty terms and technical support do you provide to B2B buyers?
We provide a standard 24-month (2-year) factory warranty on all onboard charger platforms, with extended warranty options up to 5 years for commercial fleet projects. We provide spare power modules, schematic documentation, and dedicated engineering video support for local technicians in Dhaka and Chittagong.